No limitations, no surprises, just one solution that's right.
At FM Telecom, we consciously choose 3CX as the foundation of our fixed telephony solutions. Not because it "also works," but because it is the only solution that allows us to get everything out of a telecom environment, without concessions.
More importantly, because we know the platform inside out.
3CX is a total solution for your business, fixed-line telephony. Instead of all kinds of fragmented options, paying extra for an extra module and divided service, 3CX has it all in one platform. In this blog, we take you through 3CX's total solution.
What exactly is 3CX?
3CX is a modern, software-based telephony platform that gives organizations complete control over their reachability. Instead of having to link several separate components (PBX, queuing system, call recording, softphones, apps, etc.) together, 3CX offers an integrated environment in which everything is standard.
Whether you work from the office, at home or on the road, with 3CX you can always be reached through your business number, in the way that suits your work.
The power of an all-in-one platform
Many organizations operate systems made up of separate components, each with its own terms, updates and costs. Not only is this inefficient, it creates bill surprises and management frustration.
3CX offers:
- Softphones, apps, fixed devices and web clients
- Smart queues and call groups
- Live reports and dashboards
- Call recording, callback requests, voicemail to email
- CRM integrations, chat and video calling
- Flexible licensing based on concurrent calls, not number of users
Everything in one environment and at no extra cost, so you don't have to choose what to take "with it. You just get everything.
FM Telecom is Titanium Partner of 3CX
FM Telecom belongs to a select group of Titanium Partners of 3CX, the highest partner status. This brings a number of benefits to our customers.
- Ervaring met omvangrijke en complexe omgevingen
We beheren dagelijks installaties voor organisaties met tientallen tot honderden gebruikers, verdeeld over meerdere locaties of met maatwerk callflows. - Diepgaande technische expertise
Onze specialisten kennen het platform van binnen en buiten, inclusief alle configuraties, koppelingen en edge cases. - Toegang tot priority support
Als Titanium Partner hebben we directe toegang tot het ondersteuningsteam van 3CX zelf. Dat betekent: snellere responstijden, directe escalatie bij complexe issues, en geen vertraging via tussenpartijen. Zo kun jij erop vertrouwen dat áls er iets is, het snel wordt opgelost. - Voorsprong op nieuwe ontwikkelingen
We krijgen vroegtijdig inzicht in updates, bèta-functionaliteiten en roadmap-ontwikkelingen. Daardoor lopen wij en jij altijd een stap voor op de markt.
What you need today is not necessarily what you will need tomorrow. That's why we don't believe in standard configurations or one-off deliveries. With 3CX, we have a platform that offers room for growth, change and innovation. And with our knowledge and partnership, we make sure you always get the most out of that platform, without having to be the expert yourself.
Contact our 3CX experts and find out how 3CX fits your business.
