The highest recognition in telecom
At FM Telecom, we work with passion every day to deliver the best telephony and IT solutions for businesses. This dedication has been rewarded: as of last week, we are officially a 3CX Titanium Partner: the highest partner status a telecom company can achieve.
But what does this actually mean, and why is this also good news for you as a customer?
What does Titanium Partner of 3CX mean?
The Titanium status is an exclusive recognition currently granted to only three partners in the Netherlands. It stands for quality, reliability, and proven experience with 3CX.
- Experience and proven success
You only become a Titanium Partner if you have proven to have extensive experience in implementing 3CX solutions for customers. 3CX uses revenue targets that you can only achieve if you attract and retain customers.
- Excellent expertise and certifications
FM Telecom has the right certifications and demonstrable knowledge at the highest level. This means that our specialists can handle the most complex VoIP and 3CX implementations.
- Fastest possible support
As a Titanium Partner of 3CX, we provide direct and fast support to our customers. And if we can't figure it out ourselves, we as a Titanium Partner are entitled to priority support directly from 3CX.
Why is this important for our customers?
Being a Titanium Partner guarantees our customers top quality. In concrete terms, this means:
Guaranteed expertise
You work with a partner that has extensive experience with the 3CX platform and delivers quality in the implementation, configuration, and management of VoIP telephony solutions. At FM Telecom, you are also not dependent on one expert: we have an entire team of 3CX specialists, from pre-sales consultants to VoIP engineers.
Fast and direct support
Thanks to our status, we receive direct support from 3CX itself. This allows FM Telecom to address and resolve issues faster. You benefit from shorter lines and less waiting time.
Access to exclusive features and knowledge
As a Titanium Partner, we have access to the latest updates, test versions, and technical documentation. This enables us to innovate faster and integrate new technologies. For example:
- 3CX API links with CRM packages
- AI integrations
- Integrations with analysis tools such as PowerBI and Grafana
A team achievement to be proud of
We are proud that FM Telecom has reached this milestone. It is a team achievement and a result of the trust that our customers place in us. Together, we ensure growth and innovation in the telecom sector.
Looking ahead: continuing to innovate as a Titanium Partner
The Titanium status is an important milestone, but certainly not an end point. On the contrary, it motivates us to continue investing in better solutions, higher quality and optimal service. With FM Telecom, you choose a telecom partner in the Netherlands that is always forward-thinking and innovative.
Curious whether 3CX is also relevant for your company?
Please feel free to contact us; our specialists will be happy to assist you!
